Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 739 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 18 of 113
 
7th February 2024


Having to ring on the day is sometimes difficult but doing online is much better

Suggested improvements
Try and make more appointments available

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th February 2024


I am new to the surgery. Every time I have rang there has been an answer in a timely manner, staff helpful and polite. Doctors professional and have no complaints. Highly recommend

Suggested improvements
N/A at this time

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th February 2024


Always helpful staff, clean surgery and providing you’re organised you can get an appointment with a GP usually fairly quickly

Suggested improvements
The practice needs more nurses as those appointments fill up very fast

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st February 2024


Problems with sight caused the restriction of driving, spent 6 months between specialist and doctors for an answer and thou the specialist said it had nothing to do with his work I still had to chase around for the resume to drive. Can't get an appointment as sleep problems mean I can't phone at 7 30 even after requests for a date in the future no appointments available. Constantly report medical conditions, they're put on the computer but nothing is talking about just recorded,so still no further forward after an appointment than before.

Suggested improvements
Explain medical conditions instead of just recording them. Being able to book an advanced appointment if you fit into a certain criteria like sleep problems etc. Better links between the practice and specialists over complex medical decisions

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st February 2024


One of the best surgery in the area

Suggested improvements
Release more appointments for online access

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 18 of 113

Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft